What is trauma-informed care (TIC)? Well, this is a holistic approach to ways in which we realize that others have experienced trauma, we recognize the signs and symptoms, we respond with healthy and helpful support, and we resist attitudes or behaviors that may re-traumatize.
Having said that, TIC is not a discrete set of steps but more like a change in our expectation and behaviors. Here is a great infographic from the American Institutes for Research that illustrates why TIC is needed in organizations but also why individuals must take steps towards TIC.
Assessing Trauma-Informed Care in Organizations (2016, January 20). American Institutes for Research. https://www.air.org/resource/assessing-trauma-informed-care-organizations